TERMS AND CONDITIONS OF SITE USAGE, PRODUCT PURCHASE AND PERSONAL INFORMATION

Description of goods and Services offered at:
http://www.ibogaworld.com

Ibogaworld.com is the online retail store for Iboga World, trading in African medicinal
herbs (non pharmaceutical), extracts and related goods for the international health industry.
All products offered on this web site are classified by the Medicines Control Council as
non-scheduled herbal supplements that can purchased freely without prescription.
Iboga World reserves the right not to sell these products to countries that may have
restrictions on the import of such goods.

Iboga World accepts credit card payments via Internet.
Where customers cannot pay with a credit card, we accept direct bank deposits.

Returns and Refund Policy:

Any Internet transaction will be charged back to the merchant where:
(a) the card holder submits a written complaint that neither he nor anyone authorized by him,
entered into any such a transaction;
(b) the goods, service or “other things of value” received by the cardholder or by a person authorized by him, are not as described on the sales voucher accompanying the product
as support documentation;
(c) the merchandise, which was to be sent by airfreight, post, or other means was not received
by the cardholder or by a person authorized by him;
(d) if the goods are broken or not suitable for the purpose for which it was sold                 (merchandise effective and the cardholder tendered the return).

Settlement, Fulfillments and Delivery Policy:

Goods are dispatched within 24 hours after the order is confirmed by: either Courier service or sent via Registered Post. The method of delivery mentioned above is determined by the client. Goods purchased and weekend or on public holidays will be dispatched on the following business day after the confirmed order
Iboga World will not dispatch goods until payment has been received in full
for the purchase order.

Bulk orders are facilitated by freight agents – unless a specific freight agent is appointed by
the customer, Iboga World uses its own established freight agency.
Iboga World will process transactions where permits or any other legal paperwork
are required or exports into foreign countries.

Iboga World WILL RESEND GOODS where:
Goods that are shipped via courier and are lost during shipment or have not arrived within 30 days (except Customs delay) of order confirmation.

Security and Encryption (Customer Data Privacy Policy):

Any person that delivers or attempts to deliver any damaging code to this web site or
attempts to gain unauthorized access to any page on this web site shall be prosecuted
and civil damages shall be claimed in the event that Iboga World suffers any damage or loss.
The user allows Iboga World to take all reasonable steps to ensure the integrity and security of the Iboga World site and back-office

applications.

Iboga World incorporates a “Modulus 10 Check Digit Algorithm” to verify the
validity of card numbers.
A firewall is deployed between our website database and the Internet to keep card
numbers secure and confidential.
All credit card transactions are Secure Socket Layers encrypted (the strongest form of
encryption available).  The company registration documents and the site’s registered
domain name are checked and verified by Thawte.

Iboga World shall take all reasonable steps to protect the personal information of Users.
For the purpose of this clause, “personal information” shall be defined as detailed in the
Promotion of Access to Information Act 2 of 2000 (PAIA).

The PAIA may be downloaded from:
http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf

Iboga World may electronically collect, store and use the following personal
information of Users:
Name and surname;
Country of residence;
Closest city;
e-mail address;
IP address;

Non-personal browsing habits and click patterns.
Iboga World collects, stores and uses the abovementioned information for the following purposes:
to greet the User when he/she accesses the Iboga World web site;
to compile non-personal statistical information about browsing habits, click-patterns
and access to the Iboga World web site;
Information detailed above is collected either electronically by using cookies or is
provided voluntarily by the User. Users may determine cookie-use independently
through their browser settings.
The User may elect not to receive any communications from Iboga World and/or its
partners or affiliates.
Iboga World may collect, maintain, save, compile, share, disclose or sell any
information collected from users, subject to the following provisions:
Iboga World shall not disclose personal information from Users unless the
User consents thereto;
Iboga World shall disclose information without the User’s consent only through
due legal process;
Iboga World may compile, use and share any information that does not relate to
any specific individual;
Iboga World owns and retains all rights to non-personal statistical information
collected and compiled by Iboga World.

The price of each product is displayed with the product. In the event of a sale or special
offer, the discounted price is displayed;
Prices stated on web site include taxes

Credit Card Payments:
At the time of placing the order, the transaction details are presented to the bank
and authorization is obtained for the amount of the order;
Payment is only collected when the order is completed and the goods shipped.
Note: To protect its own and the interests of its customers, Iboga World scrutinizes all
transactions very carefully to prevent attempted fraud and a transaction may be refused if
Iboga World is not 100% satisfied with its legitimacy.

Stock Availability:
Stocks of all goods on offer are limited. Iboga World shall take all reasonable
efforts to discontinue the offer as soon as stock is no longer available.

However, should items still be offered after stocks are sold, Iboga World shall only be liable to refund funds where it is unable to fulfill orders at advertised prices.

Health Disclaimer:
The products and claims made about specific products on or through this site have been evaluated by Iboga World and is not approved to diagnose, treat, cure or prevent disease. The information provided on this site is for informational purposes only and is not intended as
substitute for advice from your doctor or any other health care professional or any information
contained on or in any product label or packaging.
You should not use the information on this site for diagnosis or treatment of any health problem or for the prescription of any medication or other treatment.
It is important that you consult a doctor or health care professional before starting any treatment program and/or if you suspect you may have a problem with your health. Please refer to ‘Usage Conditions’

Iboga World and its associates are not liable for any health problems or adverse
reactions that may result from using any of the products described on the site.

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